Here at Trendygalclothing (trendygalclothing.com) we are committed to protecting the privacy of your personal data. This policy describes how this website/we (trendygalclothing.com) collects, uses and discloses your personal information when you access the website or make a purchase.

Personal information 

This privacy notice describes what data we collect from you and how it is used. When visiting our site we collect certain data about your device, including your interaction with the website and information which is essential to process your purchases. We collect personal information from you when:

- you submit questions or material to us

- register on this website

- purchase a product from us

- e-mail us or post content on social media pages

- enter one of our competitions

The type of personal information we may collect (if applicable) includes the following: name, gender, user name, password, email address, postal address, phone number, and mobile number. Credit card information is held securely on a financial services approved location and cannot be accessed by us.Additional information may also be collected if you contact us for customer support. In this Private Policy, we refer to any information which can uniquely identify an individual as personal information (see information above). See the list below for how we use your personal information.

We use personal information to:

- provide a personalised service
- enhance the user experience of this website
- conduct market research surveys
- fulfil product orders
- record your full purchase history
- run features that incorporate submissions to the website
- run competitions

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. 

- We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy (https://www.shopify.com/legal/privacy).

- We use Amplitude to better understand how customers use our shop and improve our service.

-  We operate a Tik Tok shop to help customers easily find and purchase new products. We have elected to share the minimum levels of data required for the service to operate. You can read about how Tik Tok processes personal information here: https://www.tiktok.com/legal/privacy-policy-eea?lang=en (https://www.tiktok.com/legal/privacy-policy-eea?lang=en)

 We may share your Personal Information to comply with applicable laws and regulations, or to otherwise protect our rights.

Data protection and personal information 

We recognise that the information that we capture during your use of the website is personal data for the purposes of the Data Protection Act 1998 (the “Act”) and we acknowledge that we shall treat personal information and all other information that you give us in accordance with the Act.

If your personal information changes, or if you no longer need our service, you may correct, update or delete it by emailing us at info@trendygalclothing.com 

We may store the personal information that you send to us via this in our databases. We will only keep your personal information for as long as is reasonably necessary taking into consideration our need to answer queries or resolve problems, provide improved and new services and comply with legal requirements under applicable law(s). This means that we may retain your personal information for a reasonable period after you stop using our services or stop using this website.

If for some reason you believe that you have received any SPAM e-mail from us which you have not authorised us to send you, please contact us immediately via our ‘contact us form’ or by emailing info@trendygalclothing.com

Lawful basis 

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:
- Your consent
- The performance of the contract between you and this website
- Compliance with our legal obligations
- To protect your vital interests
- For our legitimate interests, which do not override your fundamental rights and freedoms.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our website. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.